Troubleshoot Issues with Bank Feed: Featured image

How to Fix QuickBooks Bank Feed Not Working Issue

Facing Issues with the Quickbooks bank feed? Know how to troubleshoot issues with bank feed in simple steps.

One of the intriguing features of Quickbooks is the bank feed option that it offers. With the help of this feature, you will be able to recover the financial statement for up to 90 days. Moreover, you can also link your credit card with the application and then get an upgraded bank transaction. Like any other software, it is common to face issues with the Quickbooks application.

Users encounter Quickbooks bank feed not working issues after the upgrade. Usually, the issue may occur because you have not used Web connect properly. Because of this error, you may not be able to update any latest transactions. To troubleshoot issues with the bank feed, you can use different methods. If you have encountered the issue, here’s a guide to resolve the issue. But before that, check out the causes of the issue.

What Triggers Quickbooks Desktop Bank Feeds Not Working Issue

The most prevalent reason behind the Quickbooks bank feed not working issue is that the internet is not connected properly. Other reasons which may lead to the occurrence of the issue are:

  • Quickbooks application may not support the specific bank. Also, there are chances that you have a registered account in the bank.
  • There may be some issues while synchronizing the Quickbooks application and the bank account.
  • Also, when you are attempting to synchronize the data, the bank server may not respond.
  • Lastly, the error may also occur when you attempt to look for a transaction older than 90 days.

Methods to Troubleshoot Issues with Bank Feed

So, by now you may be aware that there are different reasons for the occurrence of the Quickbooks bank feed not working issue. However, you don’t need to have to follow different approaches to fix the issue. Here, we have listed some proven methods to resolve issues related to the Quickbooks bank feeds.

Fix 1: Deleting All the Cache Files

When you use Quickbooks, some cache files may get stored on your system by the time. These cache files may take up a lot of space on your system and may lead to issues in Quickbooks desktop bank feeds. Therefore, the very first method that we suggest you follow is to delete the cache file on your system. Here are the steps that you have to follow.

quickbooks bank feeds: clear cache

  • To begin with, you will have to visit the official website of your bank. You will then have to tap on the provided link.
  • After this, with the help of your credentials, you will have to log in to your account.
  • Now, if you have signed in to your system properly, look for the relevant transactions.
  • When done, ensure that you get “No pending alert notifications” to prompt the actions.
  • Also, if you receive any message, you need to make sure to check it before you carry out any other step.
  • After this, you need to log out of your bank account.
  • Next, start the browser of your choice and make sure that it is updated. When done, you will have to get rid of all the cache files including your browsing history.
  • After deleting it, start your browser again and then check if the issue is fixed.

Method 2: Check if the Connection is Corrupted

Now, sometimes Quickbooks bank feeds not working may also occur when the connection with your bank account is corrupted. For this, you will have to check out the steps mentioned below.

  • To start with, you will have to start the Quickbooks application on the system.
  • Also, make sure that you are running the Quickbooks application as an admin.
  • When done, on the home page, you will have to tap on the Banking tab.
  • Under the banking tab, you will have to click on the account with which you are facing issues and then choose to edit the details of the account.

quickbooks desktop bank feeds: Check if the Connection is Corrupted

  • When done, you will have to connect the Quickbooks application to the savings account.
  • After connecting it to the system, you will have to start Quickbooks again on the system.
  • When done, hover to the home page and then type the information for the account again.

Method 3: Setup Your Bank Feed Details

Another common reason for Quickbooks desktop bank feeds not working issue is that there are some errors in the Bank feeds. Therefore, to troubleshoot issues with Bank Feeds, you will have to set up the bank feed properly and correctly. Here are the steps to connect your bank feeds and bank account.

  • To begin with, hover to the banking tab. Under this tab, tap on the drop-down menu and choose bank feeds.
  • When done, you will have to tap on the option to set up bank feeds.
  • Next, under the option to enter the bank field, you will have to type the name of the bank.
  • In case you use Direct Connect, you will have to find the bank where you can get the free service.
  • After this, in case your bank requires to verify the application, you will have to tap on the enrollment site. Ask them for the required credentials.
  • When done, if you have completed the procedure for enrollment, tap on continue.
  • Now, you will have to type the credentials of your online bank account. On the bank’s home page, you will have to tap on the connect option.

quickbooks desktop bank feeds: Update bank account to troubleshoot issues with bank feed

  • After this, tap on the Finish button and complete the process.
  • Now, if you are connecting using a web connection, you will have to follow all the instructions.
  • Next, hover to the charts of accounts and then choose to create a new account.
  • When done, tap on the connect button and then choose close.
  • In the end, you will have to attempt to download your bank feed. You will then have to cross-check all the transactions.

Method 4: Modify Account Login Credentials in Quickbooks

It is very common for a user to forget to update their login credentials in Quickbooks. This may lead to Quickbooks bank feed not working issue. Therefore, the next method to troubleshoot issues with bank feeds is to update your login credentials in Quickbooks. Check out the relevant steps below.

  • The very first thing that you will have to do is to make a Quickbooks account on your system.
  • You will then have to go to the banking tab and tap on the account with which you are facing issues.
  • Next, you will have to tap on the bank account and then choose the edit option.
  • Now, you will have to tap on the option to modify sign-in information.
  • When done, you will have to change the entries under the password or username tab.
  • After this, click on the update option.
  • A prompt will appear on the screen indicating that the credentials are successfully updated.
  • You will have to tap on the “I am done” option and close the window.

Method 5: Connect your Bank Account Again

The last method on the list to troubleshoot issues with the bank feed is to disconnect your account and then connect it again. Check out the relevant steps below.

Disconnect the Account

quickbooks bank feed not working: Disconnect your account

  • First, start Quickbooks on the system and then tap on the banking tab.
  • Under this tab, you will have to select the account with which you are facing issues.
  • When done, tap on the option to edit the account information.
  • Now, click on the option to disconnect this account.
  • In the end, tap on the save option and close the window.
Connect the Account Again

Resolving Quickbooks Bank feeds not working Issue: Connect account again to troubleshoot issues with bank feed

  • For this, you will have to open your banks’ website and then type your login credentials to log in to your account.
  • When done, you will have to copy the URL.
  • Now, start Quickbooks on the system and then go to the Banking option.
  • Under the banking option, you will have to click on the Add account option.
  • Now, you will have to paste the URL that you have copied in the tab to insert the bank name.
  • In the end, hit the enter key and make changes.

Winding Up

So, these were some of the effective methods that you can use to troubleshoot issues with bank feed in Quickbooks. Hopefully, with all the methods, you will be able to resolve the issue hassle-free. In case you still face any issues while carrying out the process, you can contact the support team.