QuickBooks is a booming accounting software that every business needs. This program aids businesses in monitoring and organizing their financial information. It helps with financial statement management, payroll administration, tax filing, inventory tracking, and much more using a single piece of software. The strain of handling finances has been lessened thanks to this software.
However, every software program eventually encounters issues, regardless of how user-friendly it is. One such issue in QuickBooks is the QuickBooks error OLSU 1024. The OLSU here stands for Online Banking Services Update. To overcome this error, you will undoubtedly require a guide. Let’s engage with understanding and solving this issue.
What Is QuickBooks Error OLSU 1024?
QuickBooks lets you sync your bank account in the software through the QuickBooks banking feature online. By synchronizing your bank account, you can save time and effort by downloading banking transactions to monitor your earnings and outlays. QuickBooks Online allows you to download the transactions from the last ninety days on the program after you connect your bank account.
The QuickBooks error OLSU 1024 occurs at the time when a frequent QuickBooks user creates a bank account to sync their bank feeds. The error surfaces when you don’t have your Financial Institution Diary updated.
Factors Triggering the QuickBooks Error OLSU 1024
It is challenging for consumers to access their banking account and feed due to the banking mistake in QuickBooks error OLSU 1024. Furthermore, there is no synchronization of the bank feeds. As a result, the transactions might not be updated, which could cause QuickBooks error codes in users accounts. Fixing this problem as soon as possible is very important. There are multiple reasons triggering the QuickBooks error OLSU 1024. Let’s see:
- Outdated QuickBooks software.
- FIDIR not kept at an appropriate place.
- Damaged/corrupted Windows OS.
- Financial Institution Directory unable to record bank transactions.
- Virus-affected company file.
- Un-updated Windows OS.
- Bank’s server problem.
- Inactive online banking account.
- Internet connection problems.
- Import/download form not compatible.
- Misplaced banking information.
- Insufficient support for online banking.
Given above is a list of multiple triggering factors for the QuickBooks error OLSU 1024 for you to watch for.
Points to Remember
Here is a list of some points that you need to remember before you begin to solve the QuickBooks error OLSU 1024:
- Check the internet connectivity: To send emails and download transactions, ensure your internet connection is active. Verify the firewall and security settings if Internet connectivity is acceptable.
- Check for the QuickBooks’ latest version: Verify that the version of your QuickBooks application is up to date. If your program is not the latest, you must update it by selecting Update QuickBooks Desktop from the Help menu.
- Install the QuickBooks company file bank transactions: Make contact with the bank to confirm the details. Make sure there are no future disruptions at the bank.
- Check for the QuickBooks login info: Make sure you can access your account through a website or other method other than QuickBooks software before attempting to troubleshoot QuickBooks online banking problem OLSU-1024. If not, get in touch with your bank and double-check the details.
- Check if the results are being tallied with the Classic View Register: You should import or download the transactions one more after switching to the register or classic mode. Choose the preferences option from the Edit menu. Select the corporate preferences tab after tapping checking from the left pane. Next, select the Bank Feeds option and select the Classic Register View.
Methods For Fixing QuickBooks Error OLSU 1024
Following is a list of solutions that you can try to troubleshoot the QuickBooks error OLSU 1024:
- Upgrade QuickBooks Software
- Repair QuickBooks Software
- Adjust preferences for fidir.txt file
- Auto-update FIDIR
- Download and rename FIDIR file
- Make and Merge Accounts
- Re-install QuickBooks using the Clean Install tool
- Use QB tool hub
- Use System File Checker in Windows
Method 1: Upgrade QuickBooks Software
The QuickBooks error OLSU 1024 can be resolved by updating QuickBooks to the most recent version. At the very least, it can expedite the troubleshooting process. You can follow the steps given below to update:
- Navigate to the Update page. On the Update page, your QuickBooks product will be selected automatically. If not, you may manually choose your QuickBooks product by clicking on the Change option.
- From the list of options, choose any appropriate method to update the QuickBooks application, then go as instructed.
- Restart the QuickBooks application after the update procedure is complete.
If you continue to face the QuickBooks error OLSU 1024, you may contact the QuickBooks desktop support at +1 (844)-214-9614.
Method 2: Repair QuickBooks Software
This solution may fix your QuickBooks error message OLSU-1024. Repairing QuickBooks software fixes company files, which helps you get error-free QuickBooks software. Follow the steps given further to fix up your QuickBooks software:
- Go to the start menu and search for the Control Panel.
- In the Control Panel, click Program, followed by Program and Features.
- You will see a list of programs under Uninstall or Change a program. Look for QuickBooks and select it.
- Click on Uninstall or Change.
- A new window will pop up. Select Next, followed by Repair and Finish.
If you are unable to solve the issue or you are stuck on the steps, you can contact our QuickBooks technical support team at the toll-free number +1 (844)-214-9614.
Method 3: Adjust preferences for fidir.txt file
If you have not found a fix yet, this step to adjust preferences for fidir.txt file may be your answer. You must modify the fidir.txt file’s preferences by adhering to the instructions below if your FIDIR is not saved in an appropriate location:
- Follow the instructions to access the fidir.txt file: Intuit\ QuickBooks 20XX\ Components\ OLB\ branding\ filist C:\ ProgramData\ Intuit.
- When the file is located, right-click on it to bring up a menu.
- From the drop-down menu, select Properties.
- After checking the Read-Only box, make the necessary adjustments.
Still facing an issue? Contact the best QuickBooks error support team on the number +1 (844)-214-9614.
Method 4: Auto-update FIDIR
This step to auto-update FIDIR might be the solution if you haven’t already discovered one.
The Financial Institution Directory should be automatically updated from within QuickBooks in the manner described below:
- Open the QuickBooks app.
- Go to the Banking menu.
- Select Bank Feeds and then Bank Feed Center.
- To choose Sync all for this bank, tap the drop-down menu.
- From the QuickBooks Desktop, tap the Refresh button.
If you are stuck in some step or need expert assistance, you can reach out to our QuickBooks executives at +1 (844)-214-9614. Our experts are there to assist you 24/7 round the clock. The best part is that you get free assistance.
Method 5: Download and rename FIDIR file
If you haven’t found a solution yet, downloading and renaming the FIDIR file could be it. Follow the steps given below to rename and download the latest FIDIR file:
- Go to the QuickBooks folder on path C:\ ProgramData\ Intuit\ QuickBooks 20XX\ Components\ OLB\ branding\ filist in the Windows file manager.
- Find the FiDiR.txt file here, then right-click on it and select Rename.
- Add .OLD at the end of the file to save the new name.
- Go to the link that displays your version of QuickBooks Desktop now. Download the most recent Financial Institution Directory here.
- Use Ctrl + A to select every item on the page. Next, copy the file by using Ctrl + C on your keyboard.
- Go back to the desktop of your computer and perform a right-click here.
- Select Text Document by tapping the New option.
- To paste, open this text document and press Ctrl + V on the keyboard.
- Choose Save from the File tab.
- Select the Rename option with a right-click on the text document.
- In the name field, type fidir.
- This file should be copied and pasted into the QuickBooks filist folder.
- If you are still experiencing the QuickBooks error OLSU 1024, try creating your account again.
Read More: Fix QuickBooks Migration Failed Unexpectedly Error
Method 6: Make and Merge Accounts
If company file issues are causing you to receive error OLSU-1024, follow these procedures to fix the issue:
- Navigate to QuickBooks’ Chart of Accounts.
- Click the Edit icon after doing a right-click on the account that displays the issue.
- The account name should now be copied.
- The account name should have an asterisk added.
- Proceed to the Settings tab for the Bank Feed.
- Click OK to save your selection to deactivate all internet services.
- Lastly, choose Save and Close.
- In the Chart of Accounts, create a new account and enter the previous account name.
- Close and reopen the file to complete the procedure, then see whether the issue still occurs.
Then, do the following actions to combine the accounts:
- Go to the Chart of Accounts once more.
- After placing the asterisk, right-click the account and select the Edit icon.
- Locate the Delete Account option, save it, and then confirm your choice.
- You will be prompted by a wizard to decide whether to combine the accounts. Press Yes.
- Set up bank feeds now.
- Finally, check to see if the transactions are downloading.
Read More: How To Print 1099 In QuickBooks Desktop & Online Versions
Method 7: Re-install QuickBooks using the Clean Install tool
Reinstalling QuickBooks Desktop is the next step in the troubleshooting process to make sure there are no installation mistakes causing any issues. It is advised that you have QuickBooks product information close at hand and save your files as a backup in advance. Proceed with the following uninstallation steps:
- Go to the Control Panel on your system.
- To access the Uninstall a software option, navigate to the Programs and Features area.
- It will open a list of the apps that are currently installed on your device. From the selection, select QuickBooks Desktop.
- Verify the wizards that appear on the screen to start the uninstall procedure.
- You can remove unnecessary files and other clutter once you’re finished.
- You are now prepared to reinstall the application from reliable sources.
You might have to make your hidden files visible. The following are the measures to follow in order to perform rapid troubleshooting:
- File Explorer can be opened by pressing Windows + E.
- Open the folder containing your company’s files now. The files can be found anywhere in the following places:
- The 64-bit version of C:\ProgramData\Intuit\QuickBooks (year) C:\Program Files\Intuit\QuickBooks (year) The year is C:\Program Files (x86)\Intuit\QuickBooks.
- The current user’s C:\Users(year) AppData\Local\Intuit\QuickBooks
- To add, click right on the folder, select Rename, and then Add. The file name ends with OLD. After reinstalling, QuickBooks program is unable to open certain files.
Reinstalling should hopefully fix the QuickBooks error OLSU 1024.
Method 8: Use QuickBooks tool hub
The QuickBooks Tool Hub can also be used to correct banking errors that result from various issues. Download and install it as follows to accomplish this:
- Look for the official Intuit website on your computer browser.
- To begin the procedure, locate the QB Tool Hub download link here and click it.
- You might be prompted to find the tool hub’s download location. You can either make it the default location or browse and select a different one.
- After that, wait for the download to complete before going to the location where you saved it.
- Double-clicking the QuickBooksToolHub.exe file here will start the installation process.
- Follow all on-screen instructions and accept the terms and conditions.
- Once it’s successful, using the QB Tool Hub is simple.
A one-stop resource with a variety of tools and functionality for various issues is QuickBooks Tool Hub. Here are a few of them:
Issues with Company file
You have two tools if you are having trouble opening or viewing your company file. They are as follows:
- Quick Fix My File
- QuickBooks File Doctor
- PDF and Printer Repair Tool
Issues with Network
You can be vulnerable to network problems that interfere with networks and multi-user connectivity. Use the following in certain situations:
- The QB Network Diagnostic Tool
- The QB Database Server Manager
Issues with Program
QuickBooks freezing, lagging, crashing, and operating slowly could be problems for you. Use the Quick Fix My Program tool found in this section if you are experiencing such issues.
Issues with Installation
Launch the QuickBooks Install Diagnostic Tool from the QuickBooks Tool Hub if you are experiencing issues because of an incomplete or incorrect application installation.
Other Issues
Use the Advanced and other settings option to resolve other issues. This option helps you reset your QuickBooks password if you happen to forget it.
Method 9: Use System File Checker in Windows
If you haven’t stumbled upon a solution that works for you the best, you should try using System File Checker in your Windows Operating System. You can repair the files that has caused the QuickBooks error OLSU 1024 by using the system file checker with the following steps:
- Go to the search panel in the bottom left of your desktop.
- Type in and search for Command Prompt.
- Right-click the search result.
- Click on Run as Administrator.
- Run the SFC/Scannow command in the prompt window and then press Enter to start the scan.
Conclusion
We hope that with this blog post, you were able to handle the QuickBooks error OLSU 1024 by following the troubleshooting procedures. To prevent such errors, update the financial institution directory frequently. If the FIDIr.txt file becomes out-of-date, the error may recur. If the problem persists or if another error occurs when attempting to connect the bank account in QuickBooks, you can contact us at our QuickBooks desktop support number, +1(844)-214-9614.
Frequently Asked Questions
Q1. How can I troubleshoot QuickBooks Error OLSU 1024?
You can follow the steps given below to fix the QuickBooks error OLSU 1024:
- Upgrade QuickBooks Software.
- Repair QuickBooks Software.
- Adjust preferences for fidir.txt file.
- Auto-update FIDIR.
- Download and rename FIDIR file.
- Make and Merge Accounts.
- Re-install QuickBooks using the Clean Install tool.
- Use QB tool hub.
- Use System File Checker in Windows.
Q2. What is the QuickBooks error OLSU 1024?
The QuickBooks error OLSU 1024 is an Online Banking Services Update error that occurs at the time when a frequent QuickBooks user creates a bank account to sync their feeds. The error surfaces when you don’t have your Financial Institution Diary updated.
Q3. What should I do to prevent the QuickBooks error code OLSU-1024?
You can keep the points given below in your mind to prevent the QuickBooks error OLSU 1024:
- Check the internet connectivity
- Check for the QuickBooks’ latest version
- Install the QuickBooks company file bank transactions
- Check for the QuickBooks login info
- Check if the results are being tallied with the Classic View Register
Q4. What are the symptoms of QuickBooks error code OLSU 1024?
The following are the symptoms of the QuickBooks error code OLSU-1024:
- Unsuccessful attempt to connect your bank with QuickBooks.
- Recurring issues with login when trying to download transactions.
- “OLSU 1024” is mentioned in error warnings displayed by QuickBooks.
- Disruptions or delays in the updating of bank transactions.
- It’s possible that online banking features will stop working.
- It’s possible that your QuickBooks account balances don’t match your real bank balances.
- Periodically, the error OLSU 1024 may arise, making duties related to the bank difficult to complete.
