Among the most reputable accounting programs in the world today is QuickBooks. Nowadays, practically all finance staff use this software, which is advantageous whether you work for a big or small company. It supports the company’s financial management, accounting, record keeping, and bookkeeping. A new version of this program with more features is released every year. Users occasionally encounter technical issues despite being among the most significant accounting software.
One of the technical issues that erupts commonly is QuickBooks error 1920, which arises and interferes with database server functionality. This is a crucial tool for linking your company file to the QuickBooks desktop. So let’s examine this in more detail.
This problem indicates that the QB Database Server management could not be opened. So, let’s understand what it implies.
What is QuickBooks error 1920?
When the QBCFMonitorService fails to start, the QuickBooks Database Manager error 1920 occurs. This QuickBooks error code occurs when you attempt to install or update QB Desktop software or the QB Database Manager cannot connect to the company file. It usually arises when attempting to download QuickBooks Desktop or update an already-existing software.
You can learn more about the causes of this problem and how to diagnose and resolve it in this article.
What are the primary reasons behind QuickBooks error 1920?
QuickBooks error 1920 may be promoted for several causes, which are listed below:
- When the operating system on your computer behaves strangely.
- Another apparent cause of the QB notification 1920 is an invalid registry item in your window.
- Malicious malware or virus attack.
- Unintentional removal of a crucial registry entry or system file.
- Improper system shutdown brought on by an unexpected power outage or other circumstances.
- When the QuickBooks program is installed or uninstalled incorrectly, error 1920 may appear.
- The error 1920.service QuickBooks database manager will appear if the user does not have administrator-level permissions to install or update QuickBooks Desktop on Windows.
- Injuries to the QuickBooks installation are another cause of the 1920 error QB.
- Error 1920 may occur if a user’s QB Company File Monitoring Service is corrupt, damaged, or absent from the installation directory.
- This problem can also be caused by improper QBDBSM installation.
- When several services are running in the background, QBDBSM may encounter conflicts, which could result in error 1920.
- Interferences from firewalls and antivirus software can cause the 1920 error QB desktop.
- Incorrect or incompatible Windows UAC settings may cause problems for the QB database server manager when starting or interacting.
- QB error 1920 may be caused by database issues with QB corporate files, such as corruption and incompatibility.
The triggers above cause unintended outcomes that hinder a user’s ability to perform effectively. Now, let us discuss the indications, symptoms, and signs of a QuickBooks error code.
Signs and Indications of QuickBooks error 1920
QuickBooks error 1920 might manifest as several different symptoms. The following are some common symptoms of Error 1920 QB that you might experience:
An error message
A message you receive may specifically mention QuickBooks error code 1920. It could suggest issues connecting to QuickBooks company file and a failing QuickBooks Database Manager service.
Failure of installation
When installing QuickBooks, the installation process could stop suddenly, and you might get an error message about error 1920. It occurred as a result of the installation’s necessary service not starting.
Service problems with QuickBooks Database Manager
The QBDBM service may have issues. When you try to begin it manually, you may encounter error messages such as 1920, or it might not start or end abruptly.
Slow performance
QuickBooks’s overall performance may suffer if there are problems with the QB Database Manager service. For instance, you can observe sluggish reaction times, stalling, or system failures when using QuickBooks.
Not being able to view company files
You may be prevented from viewing your company files by QuickBooks error 1920. For instance, when you try to open a corporate file, you can encounter an error indicating that QBDBSM isn’t operating well.
You must identify and fix QuickBooks error 1920 as soon as you notice these symptoms. QB must operate adequately to prevent data issues.
Troubleshooting Steps to Resolve QuickBooks error 1920
We now know the most likely reasons why QuickBooks error 1920 occurs, and with that knowledge, we need to move on to several troubleshooting procedures that may help fix it, like:
Read More: QuickBooks File Repair | QB Desktop Company File Repair
Method 1: Ensure the most recent Windows version is installed on your computer
First, make sure Windows has been updated to the most recent version. If not, take the actions listed below:
- Take out the computer’s installed security software.
- If your firewall is enabled, you must then turn it off.
- When attempting to troubleshoot QuickBooks problem 1920, terminate all background programs.
- You should verify whether the security app is current and if it was previously functioning well with the security.
After finishing, verify that the QBDBSM failed error 1920 has been resolved.
Method 2: Change the name of the company file in QuickBooks Desktop
Use the procedures listed below to change the name of the QuickBooks Desktop company file:
- First, open the QuickBooks application.
- The company file must then be opened.
- The Product Information panel will open if you press the function key F2 on your keyboard.
- After closing QuickBooks, note where the company file is located.
- Navigate to the QB company file folder. To do this, navigate to the drive & folder where the data is stored and hit the Windows + E key on your keyboard.
- When you arrive at the destination, right-click the file and select the Rename option from the menu that appears.
- After giving the company file a suitable name, press Enter. Then, hit Yes in the confirmation dialog window to complete the task.
If the QuickBooks error 1920 still doesn’t go away, try the next solution.
Method 3: Configure QuickBooks Desktop to Utilize the New File Name for the Company
To complete the work, adhere to the procedures listed below:
- Navigate to the QB file section after starting QuickBooks.
- After that, you must select Open/restore an existing business.
- When you’re finished, click Next and open a company file.
- Give the company file a new name.
- Press “Open.”
Method 4: Set up the firewall and antivirus ports
You must open your antivirus or firewall software if they impede your ability to fix QB error 1920. The following actions must be taken to grant QB access to the firewall ports by way of exception:
- Open the Windows Firewall preferences from the Start menu to begin the firewall configuration process.
- Once Windows Firewall has been found and launched, select Advanced Settings.
- Moreover, you can add a New Rule by right-tapping Inbound Settings. After completing all the stages, you can also perform these procedures for Outbound Rules.
- Make sure that TCP is selected before clicking Port and then Next.
- You will then reach the field labeled “Specified Local Ports.” In this section, enter the ports that your QB version requires.
- The 8019 and XXXXX ports are used by QuickBooks Desktop 2020 and later editions.
- Ports 8019 and XXXXX are followed by QuickBooks Desktop 2019.
- You can use the ports 8019, 56728, 55378, and 55382 with QuickBooks Desktop 2018.
- QuickBooks Desktop 2017 operates the 8019, 56727, 55373-55377 ports.
- Tap Next after entering the port numbers.
- After tapping “Allow the Connection,” select “Next.”
- Now, select all the profiles and confirm them if asked.
- After selecting Next, create a rule and give it the name QBPorts(year).
- After completing this step and clicking Finish, repeat the process for Outbound Rules.
After granting QB permission, it’s time to allow executable files and QB application exceptions to fix error 1920. The steps listed below will help you with this:
- Press the Windows icon to enter the Windows Start menu, then type Windows Firewall.
- To open the Windows Firewall window, press Enter.
- Go to Advanced Settings, then select Inbound Rules by right-tapping.
- Now is the time to click this option and create a new rule.
- The following trail is the Program > Next > This Program Path > Browse.
- The table below details the executable files you can select and set up. Press Next.
- Select “Permit the Connection” and then “Next.”
- Check the profiles that have been marked and mark any that have not.
- After selecting Next, create a rule and give it the name QBFirewallException(name.exe).
- Fix QuickBooks Error 1920 by doing each of the above for Outbound Rules.
Method 5: Uninstall QuickBooks Database Server Manager and then reinstall it
If QuickBooks isn’t installed on the server and you’ve selected the database server manager to share a file across the network, you can do the following:
Uninstall QuickBooks Database Server
- To access the Run Dialogue Box, hit the Windows key + R.
- Enter appwiz.cpl.
- Click OK.
- Select the QBDBSM option.
- On Uninstall/Change, click.
- To finish the process, adhere to the on-screen directions.
After the Installation Folder’s name
If you already have other Intuit applications installed on your computer, you can rename or remove the QuickBooks versions folder in the Intuit area at C: ProgramDataIntuit.
- Navigate to the Installation file.
- View the following chart:
- To access the Run Dialogue Box, hit the Windows key + R.
- To rename the folder, right-click on it and select Rename.
- Change the folder’s name .OLD.
Reinstall QuickBooks Database Manager
- Install Database Server Manager after downloading it.
- Launch the File Setup_QuickBooks.exe that you downloaded.
- Observe the directions displayed on the screen.
- Select the Custom and Network options when QuickBooks prompts you to select an install option.
- Press the Next button.
- Selecting the one that best fits your setup might be beneficial.
- Press the Next button.
Note: Database Server Manager can be downloaded using either method.
- Choose “I’ll be using and conserving QB Desktop on this device” if you wish to install both Database Server Manager and QuickBooks Desktop on the server system.
- If you intend to install the database Server Manager on the operating system, choose “I will not be accessing QB Desktop” and follow the on-screen directions.
- Click Install after that.
- When Windows requests permission, grant it.
Method 6: Install and download QB Tool Hub
Use QuickBooks Tool Hub, a one-stop shop, to fix common QuickBooks issues like 1920 QB. The following are the best practices for downloading, installing, and using the tool hub:
- Navigate to the official QuickBooks website using the web browser on your computer.
- Look through the QB tool hub download link, locate it, select “Download Now,” and complete the installation process.
- After downloading the QBtoolhub.exe installer file to the desired location (either the default folder or a custom one), double-tap it.
- A series of installation prompts will flash on the screen, requiring you to examine the agreement & license terms, answer the questions correctly, and so on.
You can use the many tools available to help you resolve QuickBooks Error 1920 once you have installed QB on your computer. They are as follows:
Problems with Installation
The QB install diagnostic tool can be found in the QB Tool Hub menu under the Installation Issues option. This utility will check your operating system for installation issues and resolve QB issues.
Issues with the Program
If your QuickBooks freezes, crashes, or slows down, go to the Program Problems tab. The Quick Fix My Program tool in this section can help rectify all performance issues in QuickBooks.
Problems with the Network
The QBDBSM and QuickBooks Network Diagnostic Tool can assist in resolving network and multi-user issues.
Company File Problems
Have you had a corrupted or damaged QB company file? Use the QuickBooks file doctor and Quick fix my program tool to resolve your issues in the company file problems area.
Method 7: Assign the Windows user account administrative privileges
You should first confirm that the Microsoft Windows administrator account has admin-level privileges and permissions after receiving the QuickBooks error message 1920. Just briefly review the following things to learn more:
- If you are using Windows 10, navigate to your computer’s settings, click the Start button, and choose Control Panel.
- Click other users after selecting accounts.
- Click “Change Account Type” immediately.
- From the list of account types, select administrator.
- Click “OK,” then use the administrator-level account to log in to Windows again.
- The QB desktop application should be installed and updated once again.
Method 8: Clear all the junk files
Occasionally, the system’s accumulated clutter causes QuickBooks error 1920. thus resolve it by removing junk as follows-
- In the search box, type “command” after pressing the Start icon on your desktop.
- Wait to hit Enter. Instead, simultaneously hit the shift and Ctrl keys on the keyboard, followed by Enter.
- A dialogue box asking for a yes / cancel response will show up. Select the former of these two options.
- When you type cleanmgr, a black screen with a sparkling cursor will appear.
- Selecting “yes” will start the cleaning process.
- Mark the boxes containing the unnecessary files you want to delete, then click “OK” to continue.
Read More: QuickBooks Error 6150 | Causes, Symptoms & Solutions
Conclusion
This is one of the most frequent errors that arises when attempting to connect to a QuickBooks company file. For this reason, if one understands the causes of the error correctly, they can identify the problem and fix it. Some of the most complete solutions have been included from us to address this error. But don’t hesitate to contact us if you still require advice.
Frequently Asked Questions
Q1. What is error code 1920 for QuickBooks installation?
When the QBDBSM service cannot start during the QuickBooks installation, the error code 1920 is frequently observed. The warning message “Error 1920.service QuickBooks database manager failed to start” is commonly linked to this error. If you have the same problem, make sure you follow the correct procedures to eliminate the problem if you have the same one.
Q2. How can the QuickBooks database manager service be manually started?
Make sure to follow these procedures to launch the database manager service manually:
- Pressing Windows + R will launch the Run dialog box as the first step.
- Next, type services.msc and select the Enter tab.
- Next, the user must search the services pane for the QBDBSM service.
- Next, choose the database manager functions with a right-click.
- Additionally, select Properties Ab.
- The startup type should now be changed to automatic by the user.
- After completing that, click the Start button to launch the service manually.
- Finally, select the “OK” tab.
Q3. How can I resolve installation issues with QuickBooks?
The user can attempt to resolve QuickBooks installation-related problems by following these steps:
- Begin by installing the QB tool hub on the computer.
- Next, download the QuickBooks Hub file.
- Additionally, it should be stored in a convenient location.
- Further, update Windows.
- Use selective startup to install QuickBooks Desktop.
Q4. What should be done if the server system’s QBDBMgrn error 1920 occurs during an update?
The following actions should be performed if an error of this type arises when you are trying to upgrade QuickBooks Server Manager:
- QuickBooks database server management should be uninstalled.
- Modify the installation folders’ names.
- Set up/Install QBDBMgrn once more.
Q5. How can I fix QuickBooks error 1920 by updating Windows?
If you get this issue, make sure you update Windows by taking the actions listed below:
- Locate the check for updates option by typing updates into the Start menu.
- Start the installation of any available Windows updates and afterward run them.
- Additionally, verify the security software installed on the PC does not hinder Quickbooks and its components.
- Next, switch off the Windows firewall.
- Avoid executing multiple software when using the system’s troubleshooting solution.
- Make sure security systems are up to date.
