The QuickBooks Update Error 12007 is an update issue that occurs in the middle of updating QuickBooks or its payroll service. Due to this issue, users cannot update their QuickBooks software. Internet connectivity issues could be the possible reason that leads to this issue. So, make sure to repair it through a proper setup.
| Software | QuickBooks |
| Error Message | A network timeout that is preventing QuickBooks from accessing the server |
| Error Code | Error 12007 |
| Error Name | Update Issue |
| Cause | Internet connectivity |
| Solution | Internet connection setup |
What is QuickBooks Update Error 12007?
QuickBooks Update Error 12007 prevails when a user tries to update QuickBooks or wants to make any changes in the QuickBooks payroll service function. Due to weak internet connectivity, you can get this error with the message “Problem Error 12007: A network timeout that is preventing QuickBooks from accessing the server”.
What Brings QuickBooks Update Error 12007?
Any of these factors below could be responsible for the issue.
- Firewall settings have blocked the internet connection.
- Internet Explorer has not any SSL checkbox
- Network timeout creates issues while accessing the server.
- Internet Explorer is not your default browser.
- Issues while connecting to the Internet.
Symptoms of QuickBooks Update Error 12007
Here are some of the symptoms that you see when you encounter QuickBooks update error 12007:
- QuickBooks shuts down and the screen turned blue.
- Your active window in which you are working gets crashed.
- Error 12007 QuickBooks message will flash on your screen.
- The system freezes sometimes.
Resolve the QuickBooks Update Error 12007
There are plenty of methods to resolve the QuickBooks update error 12007, apply each and every method on your system until the error gets resolved.
Method 1: Modify QuickBooks Update
- To perform this solution, the user has to repeat method 1 once again first.
- Now, unplug the wireless router/internet plug and check the internet latency.
- After that, go to QuickBooks and open the company file.
- In the next step, click on the Ctrl + K keys together on the keyboard, and a new window will open up on the screen.
- Now go to the Edit option there.
- Under the edit section, the user needs to open the payroll setup option.
- Now the user just has to wait while the payroll updates going on and the procedure ends on its own.
Method 2: Resolve Internal Issue
- First, the user has to update the computer system that he/she is currently using
- After that, the user must update the QuickBooks Application to the latest release
- Now, the user is required to run an Internet latency check-up to find out the dropped internet packets.
- In the next step, update Internet Explorer and set it as the default browser of the system.
- After that, the user has to rectify the SSL setting
- After the above step, the user is required to go to the firewall and internet security setting to change its setup and set it in such a way that it allows the QuickBooks connection.
- In the last step, just restart the system and try updating the QuickBooks or QB payroll once again.
Now it’s advised to check the system in order to check whether the QuickBooks 2009 update error 12007 is fixed or not. If not then proceed to the next solution.
Method 3: Modify QuickBooks Payroll and Updates
- In the first step, turn off the internet or unplug the wifi router.
- Now, turn on the internet or plug in the wifi router and then check the internet latency.
- After that, go to the QuickBooks desktop and open the company file
- Now press the Ctrl + k key on the keyboard to initiate a new dialogue box on the screen.
- In the new window click on the edit option
- At last, the user needs to unmark the open Payroll setup option to end this procedure.
Once the above step completes the QuickBooks payroll automatically starts updating. Wait for a moment while this procedure takes time to complete. Now check the system whether the QuickBooks update error 12007 is resolved or not.
Method 4: Reset Internet Web Browser
- First, open the internet browser and click on the tools.
- After that, the user has to go to the Internet option.
- Now, navigate to the advance tab under the internet option, and click on the Reset option.
- In the next step, the internet browser will apply the default setting.
- The last step is to click on the OK button and then reboot the system.
Method 5: Reset the Program’s Update Settings
The user will find no error issue after resetting the QuickBooks updates. Here is how you need to do it.
- To initiate, open the QB desktop.
- Then, choose the Assistant tab.
- Once done, hit the Update now option.
- Navigate toward the checkbox of Reset Update.
- Thereafter, pick the Get Updates button.
- Finally, just ensure whether your system is receiving updates or not.
Method 6: Open Windows in Safe Mode
If you open your Windows in safe mode then it will help you to repair your PC from any malware or virus attack.
- Firstly, restart by holding the Shift button.
- Select Troubleshoot option and click on Startup Settings.
- Tap on Restart and turn on Safe Mode.
Also Read: Resolve QuickBooks Won't Open Error [Troubleshooting Guide]
Method 7: Install Internet Explorer
Setting up Internet Explorer is the next step to fix QuickBooks update error 12007 on Windows 10. Ensuring their compatibility with the QuickBooks program will guarantee a seamless payroll and QuickBooks update download:
- Open the web browser after closing QuickBooks.
- Under the Tools/Gear icon, select Internet Options.
- Verify that the globe option security settings are just not higher than the Medium High under the Security tab.
- Select the option Never Dial a Connection from the Connections tab.
- If you don’t use the system’s DUN, do this. If you do it, select the appropriate ISP.
- To access LAN settings, click OK.
- Verify that the Use a proxy server item is unchecked and the automated detect Settings box is checked.
- The complete address and port must be recorded when choosing the proxy server (PS) option.
- If the port is not 80, don’t mark the box labeled “Use the PS.”
- When the port is 80, check the option for testing.
- After selecting OK, go to Advanced tab. Select the option to restore advanced settings. Under these settings- look for ” TLS 1.2.” Make sure you choose it.
- Press OK. After closing Internet Explorer, restart your computer.
- Try launching QB Desktop & performing another update.
Method 8: Use the QuickBooks Clean Install Tool to reinstall QuickBooks
Here are steps for clean installation of QuickBooks using clean install tool.
Procedure for uninstalling
- Use the Control Panel to uninstall the QB Desktop program.
- Go to the section on Programs & Features.
- Select the icon to uninstall the program.
- To select QuickBooks Desktop, look for it in the list of apps given on the desktop.
- Follow the instructions that guide you through the removal procedure to get started.
- After finishing, a fresh installation is necessary.
Install the clean install tool
- Save the QB Clean Install utility to your desktop after downloading it.
- Click on confirmation towards license agreement after double-clicking the QuickBooks_Clean_Install_Utility.exe file on your desktop.
- After choosing a version of QB Desktop program, click Continue.
- To reinstall QuickBooks, select OK and adhere to on-screen directions.
- Check whether QuickBooks update error 12007 persists once reinstalling the program part is done.
Read More: Fix QuickBooks Won’t Print Issue With Simple Solutions
Method 9: Shift to Selective Startup Mode
Follow the steps given below for shifting to Selective Startup Mode:
Step 1- Switch to selective startup
Use the selective startup to make sure that no other apps are on the way. Do it on your own or with assistance from a Windows specialist or computer manufacturer:
- Use the shortcut Windows + R to start executing Run command.
- After typing msconfig, click OK.
- Select a General option.
- Select System Services for Startup and Loading.
- Select Services icon.
- Select option “Hide all Microsoft Services.”
- Select “Disable all” by tapping.
- Remove the checkmark from “Hide all Microsoft Services” box.
- Select Windows Installer via a list of services.
- After selecting OK, you may restart the computer using system configuration panel.
Step 2: Install QuickBooks Desktop or uninstall it
The moment has come for a seamless QB Desktop reinstallation. The actions consist of:
- Once the machine has restarted, go towards Control panel.
- In the CP box, select the Programs & Features area.
- Additionally, choose the option to uninstall an application.
- From the selection, select QuickBooks Desktop.
- Follow on-screen wizards that ask for your input to complete the uninstallation.
- Clear the area for reinstallation once you’re finished.
Reinstall QB Desktop:
- Visit official Intuit page to learn how to reinstall.
- Select QuickBooks Desktop.
- Proceed with the QB package download.
- The system may take a long time to install the material.
- Go to the system’s downloads folder once the download is complete.
- To start the installation process, click twice on the QB.exe file.
- Agree to the terms & conditions.
- Enter the required data, such as the product or license number.
- Now, you can resolve the QuickBooks update error 12007 & set up the QuickBooks Desktop once again.
Step 3: Return to the Normal Startup
After reinstalling QuickBooks Desktop on your computer, it’s time to return to regular operation. Follow these steps to do so:
- Open Run window.
- After typing msconfig, click OK.
- Select Normal Startup after selecting General icon.
- Select OK.
- From your computer’s configuration panel, restart your system now.
Method 10: Make use of the QuickBooks tool hub
- The QB Tool Hub can be downloaded from the official site.
- After browsing, press Ctrl + S in the specified or default place to get the file saved.
- After downloading, click twice on the QuickBooksToolHub.exe installer file at the designated place.
- Once you have completed all installation-related prompts, you can open & use tool center, notably agreeing to the terms & conditions.
The following elements are present within the QB Tool Hub:
Installing a diagnostic tool for QuickBooks
If you get QuickBooks update error 12007 because of program installation issues, you must use the QuickBooks Install Diagnostic utility. You can find it in your tool hub’s Installation Issues area.
Quick fix my problem
You must launch Quick Fix My application from the Programme Problems area of tool hub when your issue results in performance problems and improper operation. Fix every problem from the ground up.
Advanced tools
Under advanced tools, you can utilize further advanced tools to solve any additional issues you may have.
Conclusion
So, these are all the ways through which you can easily troubleshoot the QuickBooks update error 12007. We hope that the solutions above help you a lot in fixing the issue. However, if anyhow you find other issues and problems then let us know in the comment section below. The post has been prepared with the proper guidance of experts. They will surely help you out if some hidden cause still interrupting your way of resolving this issue.
Frequently Asked Questions
Q1. How do I fix error code 12029 in QuickBooks?
- Remove QuickBooks from Firewall settings.
- Check Internet Connectivity.
- Upgrade your QBs Desktop.
- Install QuickBooks Desktop Security Certificate.
Q2. How do I enable TLS 1.2 in QuickBooks?
- Hold Alt + F and choose Settings.
- Tap on the Advanced option and click on the System category.
- Now, select Open and press the Advanced tab.
- Then go down to Security and tick on Use TLS 1.2.
